I have account with you and my email was typed in wrong under *****@***.com*I've been p...

GetHuman-tyspress's customer service issue with Spotify from June 2018

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The issue in GetHuman-tyspress's own words
I have account with you and my email was typed in wrong under *****@***.com*I've been paying for the last * years but I needed to change the card on file when I went to do so it wont let me login cause the email is wrong its supposed to be *****@***.com I'm trying to put my new card in so I cant listen to my music but it wont let me it says I canceled my account when I didn't if you could please help me out I hope I didn't lose all my playlist and music......
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Spotify

Customer service issue
Reported by GetHuman-tyspress
Jun 15th, 2018 - 9 mons ago
I have an issue with Spotify too
Fixed
Seen by 6 customers so far
Similar issue to 4742 others
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Timeline
GetHuman-tyspress started working on this issue
Jun 15th, 2018 2:56pm
GetHuman-tyspress indicated the issue is not fixed yet.
Jun 15th, 2018 3:57pm
GetHuman-tyspress indicated the issue is not fixed yet.
Jun 15th, 2018 3:58pm
GetHuman-tyspress indicated the issue is not fixed yet.
Jun 18th, 2018 4:01pm