My wife’s account is streaming adverti*****ts

GetHuman-marxguit's customer service issue with Spotify from June 2018

Help with my Spotify issue
The problem I ran into: My wife’s account is streaming adverti*****ts
I trust that Spotify will make this right and come up with a resolution that is fair.
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Spotify

Customer service issue
Reported by GetHuman-marxguit
Jun 11th, 2018 - 2 mons ago
I have an issue with Spotify too
Fixed
Seen by 8 customers so far
Similar issue to 341 others
0 customers following this
Items needed
Name on the account
Your date of birth
Zip code on the account
Email address on the account
Timeline
GetHuman-marxguit started working on this issue
Jun 11th 4:25pm
GetHuman-marxguit indicated the issue is not fixed yet.
Jun 13th 7:26am
GetHuman-marxguit indicated the issue is not fixed yet.
Jun 19th 7:05pm