Greetings, I need to speak to someone ASAP. I have been paying my subscription for some...

GetHuman-koldo's customer service issue with Spotify from June 2018

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Name on the account, Your date of birth, Zip code on the account, and Email address on the account
GetHuman-koldo's next move: go to the Spotify help center.
Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-koldo will want to follow the link below to head to their help center. We will check on GetHuman-koldo later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-koldo's own words:
Greetings, I need to speak to someone ASAP. I have been paying my subscription for some time now but I need to change the payment method. However when I log in my account comes up as if I did not have a subscription. Please contact me asap to avoid payment issues and fix my account. Thank you.
I trust that Spotify will make this right and come up with a resolution that is fair.
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Spotify

Customer service issue
Reported by GetHuman-koldo
Jun 6th, 2018 - 15d ago
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GetHuman-koldo started working on this issue
Jun 6th 1:52pm