My ex used my card for her account and I never gave permission. Now that I am trying to...

GetHuman531109's customer service issue with Spotify from June 2018

1 view
 | 
401 similar
 | 
0 following
Help with my Spotify issue
First: share to improve GetHuman531109's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman531109's next move: go to the Spotify help center.
Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman531109 will want to follow the link below to head to their help center. We will check on GetHuman531109 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman531109 may need:
Name on the account, Your date of birth, Zip code on the account, and Email address on the account
The issue in GetHuman531109's own words
My ex used my card for her account and I never gave permission. Now that I am trying to sign up for premium and utilize the trial offer it will not allow me to
GetHuman531109 did not yet indicate what Spotify should do to make this right.
I have an issue with Spotify too
How GetHuman531109 fixed the problem
We are waiting for GetHuman531109 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Spotify's attention and get better help faster. Tap below to get started.
Having Spotify issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Spotify email you?
This email address isn't valid
Follow this issue
See how GetHuman531109 fixes it.
This email address isn't valid

Spotify

Customer service issue
Reported by GetHuman531109
Jun 1st, 2018 - 5 mons ago
I have an issue with Spotify too
Not resolved
Seen by 1 customer so far
Similar issue to 401 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman531109 started working on this issue
Jun 1st 2:47pm