Spotify doesn't cast to my T.Vs. It will start to play a song but doesn't play the whol...

GetHuman-jasonfer's customer service issue with Spotify from May 2018

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The issue in GetHuman-jasonfer's own words
Spotify doesn't cast to my T.Vs. It will start to play a song but doesn't play the whole song. In some cases, the song won't play at all and it will skip to the next song and play only a portion of that song. Every other chrome cast compatible app (music and video) works fine. Hoping for a solution for this problem. I have rebooted, reinstalled and reset everything I could think of but still no luck.
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Customer service issue
Reported by GetHuman-jasonfer
May 26th, 2018 - 8 mons ago
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GetHuman-jasonfer started working on this issue
May 26th, 2018 6:40pm