When I listen to Spotify on my desktop at home, the music cuts out half way and says it...

GetHuman-mllopez's customer service issue with Spotify from May 2018

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The issue in GetHuman-mllopez's own words
When I listen to Spotify on my desktop at home, the music cuts out half way and says its being listed to by another device on "iPhone de Yhanis" phone. I went into my account to "remove all devices: thinking someone may have hacked into my account, and there is no device listed on there that isn't mine. There is NO WAY to remove or block or stop this "device" from continuing to listen in. I am extremely frustrated that there is no way to solve this, or to speak to someone about how to resolve this issue.
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Spotify

Customer service issue
Reported by GetHuman-mllopez
May 25th, 2018 - 6 mons ago
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GetHuman-mllopez started working on this issue
May 25th 3:53pm