Help much appreciated.*I subscribed to Spotify premium under a user name but never got...

GetHuman-eanaissi's customer service issue with Spotify from May 2018

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The issue in GetHuman-eanaissi's own words
Help much appreciated.*I subscribed to Spotify premium under a user name but never got premium service (though charge monthly for it x several months). *Yesterday, I took the offer of ** cents x * months then premium and subscribed under a different user name and credit card number. I am still getting the free not the premium service. *Request:**) please refund my payments for the subscription under the first username **) activate my premium on the new username “eanaissie”. *Thank you
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Spotify

Customer service issue
Reported by GetHuman-eanaissi
May 19th, 2018 - 6 mons ago
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GetHuman-eanaissi started working on this issue
May 19th 3:55pm