I have an account with you guys under the username "tollmaster" but I forgot my passwor...

GetHuman-coletrum's customer service issue with Spotify from June 2018

Help with my Spotify issue
The issue in GetHuman-coletrum's own words
I have an account with you guys under the username "tollmaster" but I forgot my password.. I tried recovering it on my email but still isnt working I need help
GetHuman-coletrum did not yet indicate what Spotify should do to make this right.
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Spotify

Customer service issue
Reported by GetHuman-coletrum
Jun 4th, 2018 - 5 mons ago
I have an issue with Spotify too
Fixed
Seen by 4 customers so far
Similar issue to 107 others
0 customers following this
Items needed
Name on the account
Your date of birth
Zip code on the account
Email address on the account
Timeline
GetHuman-coletrum started working on this issue
Jun 4th 1:22am
GetHuman-coletrum indicated the issue is not fixed yet.
Jun 4th 3:10am
GetHuman-coletrum indicated the issue is not fixed yet.
Jun 4th 3:13am