How can i change my sons individual account onto a family account with mine?

GetHuman-ddaguila's customer service issue with Spotify from June 2018

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The issue in GetHuman-ddaguila's own words
The problem: How can i change my sons individual account onto a family account with mine?
GetHuman-ddaguila did not yet indicate what Spotify should do to make this right.
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Spotify

Customer service issue
Reported by GetHuman-ddaguila
Jun 3rd, 2018 - 6 mons ago
I have an issue with Spotify too
Fixed
Seen by 8 customers so far
Similar issue to 24 others
0 customers following this
Items needed
Name on the account
Your date of birth
Zip code on the account
Email address on the account
Timeline
GetHuman-ddaguila started working on this issue
Jun 3rd 9:37pm
GetHuman-ddaguila indicated the issue is not fixed yet.
Jun 4th 4:47am
GetHuman-ddaguila indicated the issue is not fixed yet.
Jun 4th 4:48am
GetHuman-ddaguila indicated the issue is not fixed yet.
Jun 4th 4:50am
GetHuman-ddaguila indicated the issue is not fixed yet.
Jun 4th 11:33pm
GetHuman-ddaguila indicated the issue is not fixed yet.
Jun 4th 11:34pm