How can i change my sons individual account onto a family account with mine?

GetHuman-ddaguila's customer service issue with Spotify from June 2018

Help with my Spotify issue
The problem I ran into: How can i change my sons individual account onto a family account with mine?
I trust that Spotify will make this right and come up with a resolution that is fair.
Help with my Spotify issue
Do you have a customer issue as well?
We can help you get Spotify's attention and get better help faster. Tap below to get started.
Having Spotify issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Spotify email you?
This email address isn't valid

Spotify

Customer service issue
Reported by GetHuman-ddaguila
Jun 3rd, 2018 - 2 mons ago
I have an issue with Spotify too
Fixed
Seen by 8 customers so far
Similar issue to 24 others
0 customers following this
Items needed
Name on the account
Your date of birth
Zip code on the account
Email address on the account
Timeline
GetHuman-ddaguila started working on this issue
Jun 3rd 9:37pm
GetHuman-ddaguila indicated the issue is not fixed yet.
Jun 4th 4:47am
GetHuman-ddaguila indicated the issue is not fixed yet.
Jun 4th 4:48am
GetHuman-ddaguila indicated the issue is not fixed yet.
Jun 4th 4:50am
GetHuman-ddaguila indicated the issue is not fixed yet.
Jun 4th 11:33pm
GetHuman-ddaguila indicated the issue is not fixed yet.
Jun 4th 11:34pm