****o i am attempting to register my brother who lives with me on my spotify premiun pl...

GetHuman-hamelinj's customer service issue with Spotify from June 2018

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The issue and preferred resolution, in GetHuman-hamelinj's own words:
****o i am attempting to register my brother who lives with me on my spotify premiun plan however its not allowing him to join the problem here i think has to do with the address listed the registered address is old and theres no way to update it so when he tries to imput the address the first few times it was wrong as he was putting out current address i believe i know the address that is registered but it is not allowing him to join even with the correct address now but is not working for him my girlfriends is still working just fone though but if you update the address on my account make sure it does not interfere with the gfs account being linked
I trust that Spotify will make this right and come up with a resolution that is fair.
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Customer service issue
Reported by GetHuman-hamelinj
Jun 3rd, 2018 - 15d ago
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Items needed
Name on the account
Your date of birth
Zip code on the account
Email address on the account
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GetHuman-hamelinj started working on this issue
Jun 3rd 5:40pm