On April **th I attempted to upgrade my account to the student plan which it took...

GetHuman648459's Billing/Refund issue with Spotify from May 2018

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The issue in GetHuman648459's own words
On April **th I attempted to upgrade my account to the student plan which it took $*.** immediately out of my debit card account but said it could not verify that I was a student and that my money would be refunded within *-* days if it could not verify. It has now been * days and the money is still pending in my account and unavailable to me and I would like it refunded immediately and made available since my account is still on the free subscription.
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Spotify

Billing/Refund issue
Reported by GetHuman648459
May 2nd, 2018 - a yr ago
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Timeline
GetHuman648459 started working on this issue
May 2nd, 2018 2:26am
GetHuman648459 indicated the issue is not fixed yet.
May 3rd, 2018 4:28am