I tried to open Spotify on the app on my TV at home. I could not remember the password...

GetHuman645497's Can't find my music issue with Spotify from May 2018

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The issue in GetHuman645497's own words
I tried to open Spotify on the app on my TV at home. I could not remember the password. To listen on all devices I set up a new password. My user name was all numbers this time generated from Spotify. When I returned to work I was asked to sign in..my user name was another set of numbers and now my password does not open acct. My playlist has disappeared. How can I find my playlist and use my old user name which was my email address.
GetHuman645497 did not yet indicate what Spotify should do to make this right.
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Can't find my music issue
Reported by GetHuman645497
May 1st, 2018 - a yr ago
I have an issue with Spotify too
Not resolved
Seen by 2 customers so far
Similar issue to 47486 others
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Items needed
Name on the account
Your date of birth
Zip code on the account
Email address on the account
GetHuman645497 started working on this issue
May 1st, 2018 1:07pm
GetHuman645497 shared this issue with followers on Twitter
May 1st, 2018 1:08pm
GetHuman645497 indicated the issue is not fixed yet.
May 2nd, 2018 2:14pm