My name is Chris Haines I'm being charged for two Spotify accounts and I only have one...
GetHuman-oldmanby's Billing/Refund issue with Spotify from April 2018
Help with my Spotify issue
GetHuman-oldmanby's next move: find and follow the right step-by-step guide.
Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-oldmanby will need to dig through the advice provided by Spotify, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-oldmanby can let us know if they help or not.
If you don't see a guide here that matches the problem you are having, please see if Spotify has better answers for you: Spotify Help Center
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-oldmanby's own words
My name is Chris Haines I'm being charged for two Spotify accounts and I only have one.**On March *th I was charged *** on an account I don't have and on April *rd I was charged ** on an account I don't have my email address is *****@***.com*Charged to my debit card. Please refund the money and sop charging me. *The first * digits of my debit card and the last * digits of my debit card are:******* *****I am the primary card holder. My current address is *** Southwest Surf Street Apartment E Newport Oregon ***** my phone number is ***-*** ****.
GetHuman-oldmanby did not yet indicate what Spotify should do to make this right.
I have an issue with Spotify too
How GetHuman-oldmanby fixed the problem
We are waiting for GetHuman-oldmanby to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.