My name is Chris Haines I'm being charged for two Spotify accounts and I only have one...

GetHuman-oldmanby's Billing/Refund issue with Spotify from April 2018

12 views
 | 
47438 similar
 | 
0 following
Help with my Spotify issue
GetHuman-oldmanby's next move: find and follow the right step-by-step guide.
Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-oldmanby will need to dig through the advice provided by Spotify, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-oldmanby can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-oldmanby's own words
My name is Chris Haines I'm being charged for two Spotify accounts and I only have one.**On March *th I was charged *** on an account I don't have and on April *rd I was charged ** on an account I don't have my email address is *****@***.com*Charged to my debit card. Please refund the money and sop charging me. *The first * digits of my debit card and the last * digits of my debit card are:******* *****I am the primary card holder. My current address is *** Southwest Surf Street Apartment E Newport Oregon ***** my phone number is ***-*** ****.
GetHuman-oldmanby did not yet indicate what Spotify should do to make this right.
I have an issue with Spotify too
How GetHuman-oldmanby fixed the problem
We are waiting for GetHuman-oldmanby to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Spotify's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Spotify issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-oldmanby fixes it.
This email address isn't valid

Spotify

Billing/Refund issue
Reported by GetHuman-oldmanby
Apr 30th, 2018 - a yr ago
I have an issue with Spotify too
Not resolved
Seen by 12 customers so far
Similar issue to 47438 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on the account
Your date of birth
Zip code on the account
Email address on the account
Timeline
GetHuman-oldmanby started working on this issue
Apr 30th, 2018 5:24pm
GetHuman-oldmanby indicated the issue is not fixed yet.
May 1st, 2018 11:05pm