Y'all have been taking money off of my card without my permission I have cancelled the...

GetHuman-ladiibug's Billing/Refund issue with Spotify from April 2018

47259 similar
0 following
Help with my Spotify issue
First: share to improve GetHuman-ladiibug's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-ladiibug's next move: find and follow the right step-by-step guide.
Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ladiibug will need to dig through the advice provided by Spotify, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-ladiibug can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-ladiibug's own words
Y'all have been taking money off of my card without my permission I have cancelled the subscription that I had and my card has still been changed twice..also I got a number from my bank and the number they gave me is ********** I called them and they I don't think it was y'all they got my card info... I need to talk to someone directly and why don't yall a have a phone number that's not right to the customer
GetHuman-ladiibug did not yet indicate what Spotify should do to make this right.
I have an issue with Spotify too
How GetHuman-ladiibug fixed the problem
We are waiting for GetHuman-ladiibug to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Spotify's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Spotify issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-ladiibug fixes it.
This email address isn't valid


Billing/Refund issue
Reported by GetHuman-ladiibug
Apr 30th, 2018 - a yr ago
I have an issue with Spotify too
Not resolved
Seen by 2 customers so far
Similar issue to 47259 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on the account
Your date of birth
Zip code on the account
Email address on the account
GetHuman-ladiibug started working on this issue
Apr 30th, 2018 4:16pm