ive been charged twice for preimum and it still says im on the free version.

GetHuman-thhi's Billing/Refund issue with Spotify from April 2018

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The issue and preferred resolution, in GetHuman-thhi's own words:
The problem I ran into: ive been charged twice for preimum and it still says im on the free version.
I trust that Spotify will make this right and come up with a resolution that is fair.
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Spotify

Billing/Refund issue
Reported by GetHuman-thhi
Apr 28th, 2018 - 3 mons ago
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GetHuman-thhi started working on this issue
Apr 28th 6:46pm