Ex using my debit card for music since December and I cant get in his account because I...

GetHuman633428's Billing/Refund issue with Spotify from April 2018

Help with my Spotify issue
Ex using my debit card for music since December and I cant get in his account because I don't have his information. I've been trying to cancel since December is it a way you can look it up using my card information
I trust that Spotify will make this right and come up with a resolution that is fair.
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Spotify

Billing/Refund issue
Reported by GetHuman633428
Apr 27th, 2018 - 3 mons ago
I have an issue with Spotify too
Not resolved
Seen by 7 customers so far
Similar issue to 7548 others
0 customers following this
Items needed
Name on the account
Your date of birth
Zip code on the account
Email address on the account
Timeline
GetHuman633428 started working on this issue
Apr 27th 3:18am
GetHuman633428 indicated the issue is not fixed yet.
Apr 27th 5:57am
GetHuman633428 indicated the issue is not fixed yet.
Apr 30th 4:40am
GetHuman633428 shared this issue with others over email
Apr 30th 4:40am
GetHuman633428 indicated the issue is not fixed yet.
Apr 30th 4:41am
GetHuman633428 shared this issue with others over email
Apr 30th 4:41am