We have a premium account and would like to upgrade to a family account. Also, our acco...

GetHuman-twostars's customer service issue with Spotify from April 2018

Help with my Spotify issue
The issue in GetHuman-twostars's own words
We have a premium account and would like to upgrade to a family account. Also, our account name is domingoderamos and I would like to change that to DJ Chakra
GetHuman-twostars did not yet indicate what Spotify should do to make this right.
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How GetHuman-twostars fixed the problem
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Spotify

Customer service issue
Reported by GetHuman-twostars
Apr 26th, 2018 - 7 mons ago
I have an issue with Spotify too
Not resolved
Seen by 4 customers so far
Similar issue to 17934 others
0 customers following this
Items needed
Name on the account
Your date of birth
Zip code on the account
Email address on the account
Timeline
GetHuman-twostars started working on this issue
Apr 26th 10:03pm
GetHuman-twostars indicated the issue is not fixed yet.
Apr 27th 2:37am
GetHuman-twostars indicated the issue is not fixed yet.
May 2nd 9:06pm
GetHuman-twostars indicated the issue is not fixed yet.
May 2nd 9:06pm