My app got stuck on an add and I have tried full closing the app, restarting my phone...
GetHuman-ncarlso's customer service issue with Spotify from April 2018
Help with my Spotify issue
GetHuman-ncarlso's next move: go to the Spotify help center.
Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-ncarlso will want to follow the link below to head to their help center. We will check on GetHuman-ncarlso later to make sure it's all set or try to help escalate.