I currently dont have spotify but my bank account was charged with a recurring payment...

GetHuman-natalymi's customer service issue with Spotify from April 2018

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7528 similar
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1 following
Help with my Spotify issue
Before contacting them, items GetHuman-natalymi may need:
Name on the account, Your date of birth, Zip code on the account, and Email address on the account
GetHuman-natalymi's next move: go to the Spotify help center.
Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-natalymi will want to follow the link below to head to their help center. We will check on GetHuman-natalymi later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman-natalymi's own words:
I currently dont have spotify but my bank account was charged with a recurring payment. I want to see if you could advise who is using my card.
I trust that Spotify will make this right and come up with a resolution that is fair.
Help with my Spotify issue
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Spotify

Customer service issue
Reported by GetHuman-natalymi
Apr 25th, 2018 - 3 mons ago
I have an issue with Spotify too
Not resolved
Seen by 6 customers so far
Similar issue to 7528 others
1 customer following this
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Timeline
GetHuman-natalymi started working on this issue
Apr 25th 4:10pm