They charged me * months ** dollars when it’s only *.** a month

GetHuman626372's Billing/Refund issue with Spotify from April 2018

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The issue in GetHuman626372's own words
I was trying to do something, and ran into a problem.
They charged me * months ** dollars when it’s only *.** a month
GetHuman626372 did not yet indicate what Spotify should do to make this right.
I have an issue with Spotify too
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Spotify

Billing/Refund issue
Reported by GetHuman626372
Apr 24th, 2018 - 7 mons ago
I have an issue with Spotify too
Not resolved
Seen by 3 customers so far
Similar issue to 18065 others
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Timeline
GetHuman626372 started working on this issue
Apr 24th 11:02pm