By not being able to call you directly so I am hoping that I can resolve this with you...

GetHuman-joannb's Billing/Refund issue with Spotify from April 2018

21031 similar
0 following
Help with my Spotify issue
First: share to improve GetHuman-joannb's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-joannb's next move: go to the Spotify help center.
Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-joannb will want to follow the link below to head to their help center. We will check on GetHuman-joannb later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-joannb may need:
Name on the account, Your date of birth, Zip code on the account, and Email address on the account
The issue in GetHuman-joannb's own words
Figure out why I was getting charged by Spotify I don't know how my card is getting charged for a subscription that I did not purchase ... By not being able to call you directly so I am hoping that I can resolve this with you instead of my credit card company
I did not sign up for any accounts
To be refunded and cancel whatever accounts it is that this charge is associated with
I have an issue with Spotify too
How GetHuman-joannb fixed the problem
We are waiting for GetHuman-joannb to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Spotify's attention and get better help faster. Tap below to get started.
Having Spotify issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Spotify email you?
This email address isn't valid
Follow this issue
See how GetHuman-joannb fixes it.
This email address isn't valid


I am not sure all I know is that on my credit card statement it says Spotify
Billing/Refund issue
Reported by GetHuman-joannb
Apr 23rd, 2018 - 8 mons ago
I have an issue with Spotify too
Not resolved
Seen by 2 customers so far
Similar issue to 21031 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-joannb started working on this issue
Apr 23rd 7:08pm