See the message in the previous question. - I paid for the family plan so my brother an...

GetHuman-styles's customer service issue with Spotify from April 2018

Help with my Spotify issue
I paid for the family plan so my brother and I can play spotify while we play xbox but it keeps kicking me off when he is trying to play music thru the spotify app. This is a problem and I only signed up for the family plan was for this reason. I would appreciate a solution to this problem soon. Thank you. ... See the message in the previous question.
I trust that Spotify will make this right and come up with a resolution that is fair.
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Spotify

Spotify family plan
Customer service issue
Reported by GetHuman-styles
Apr 22nd, 2018 - 3 mons ago
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Not resolved
Seen by 3 customers so far
Similar issue to 7669 others
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Timeline
GetHuman-styles started working on this issue
Apr 22nd 2:21am
GetHuman-styles indicated the issue is not fixed yet.
Apr 22nd 6:28am