It charged my credit card - Get the ** day promo - It was supposed to be free

GetHuman607129's Billing/Refund issue with Spotify from April 2018

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Help with my Spotify issue
Before contacting them, items GetHuman607129 may need:
Name on the account, Your date of birth, Zip code on the account, and Email address on the account
GetHuman607129's next move: go to the Spotify help center.
Spotify doesn't have a customer phone number that is answered by an agent. Instead, GetHuman607129 will want to follow the link below to head to their help center. We will check on GetHuman607129 later to make sure it's all set or try to help escalate.
The issue and preferred resolution, in GetHuman607129's own words:
Get the ** day promo ... It charged my credit card
It was supposed to be free
Credit it- was supposed to be free for a month- if not free I’ll just take the free version- thank you
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Spotify

Spotify premium
Billing/Refund issue
Reported by GetHuman607129
Apr 18th, 2018 - 3 mons ago
I have an issue with Spotify too
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Seen by 2 customers so far
Similar issue to 8069 others
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Timeline
GetHuman607129 started working on this issue
Apr 18th 9:49am