i have submitted my fathers death certificate and my DL and birth certificate to show m...

GetHuman5864258's customer service issue with RushCard from March 2021

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The issue in GetHuman5864258's own words
I am trying to retain my fathers rush card balance he is dead and i am his next in kin son Andre Johnson i have submitted via mail and email all necessary documents for this review and was provided this claim number ******** whats going on? ***-***-**** ... i have submitted my fathers death certificate and my DL and birth certificate to show my next in kin information regarding my dads death to rush card because my dad has an account with rush card. I am trying to retain his fund balance. My fathers name is Curtis Weldon Johnson Sr. D.O.B. *-**-**** SS* ***-**-**** he died *-**-** in St. louis Mo and was buried *-*-** at Jefferson Barracks where he is laid to rest as a Vietnam Veteran us marine Corp my number is ***-***-**** I am his son Andre Johnson
I would like to receive my diseases rush card holder Curtis Weldon Johnson's fund balance I am his next in kin his son Andre Johnson at ***-***-**** can some one at your office contact me so i can clear my diseased fathers rush card account please?
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RushCard

Retain my diseased fathers rush card balance he has died and has an active account with funds
Customer service issue
Reported by GetHuman5864258
Mar 19th, 2021 - 2 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 4778 others
0 customers following this
Items needed
Card Number
Email on Account
Home Address
Name of Account Holder
Phone Number

Timeline

GetHuman5864258 started working on this issue
Mar 19th 3:47pm
GetHuman5864258 indicated the issue is not fixed yet.
Mar 19th 3:48pm
GetHuman5864258 indicated the issue is not fixed yet.
Mar 19th 3:48pm
GetHuman5864258 indicated the issue is not fixed yet.
Mar 19th 3:48pm
GetHuman5864258 indicated the issue is not fixed yet.
Mar 19th 3:50pm
GetHuman5864258 indicated the issue is not fixed yet.
Mar 19th 3:50pm
GetHuman5864258 indicated the issue is not fixed yet.
Mar 19th 3:50pm