i pre ordered red dead redemption of pc the first few days it was for sale for pre-orde...

GetHuman3891156's customer service issue with Rockstar Games from November 2019

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The issue in GetHuman3891156's own words
i pre ordered red dead redemption of pc the first few days it was for sale for pre-order. the game doesn't work at all or even start up on my computer. I am at and above recomended system requirements, and have installed the drivers needed to run this game. I have had my parents help with it. This is a big let down after waiting for a game for a month and then not even being able to run it. I have done everything said to do online to fix this issue, and nothing has worked. I would like a full refund for my purchase please, as the game port sold by rockstar has not been running well or at all on many other computers around the world. thank you

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Rockstar Games

Customer service issue
Reported by GetHuman3891156
Nov 6th, 2019 - a year ago
Not resolved
Seen by 5 customers so far
Similar issue to 35624 others
0 customers following this

Timeline

GetHuman3891156 started working on this issue
Nov 6th, 2019 12:20am
GetHuman3891156 indicated the issue is not fixed yet.
Nov 6th, 2019 7:28am
GetHuman3891156 indicated the issue is not fixed yet.
Nov 6th, 2019 7:28am

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