How Do I Recover My Rockstar Games Password?

You can easily reset or recover your Rockstar Games password through a few simple steps. By submitting a reset request from the login screen, you can enter a new password and access your account. If your account has been compromised or the two-step verification isn't working, you can submit a help desk ticket to resolve the issue and regain your account access.

Jeff Whelpley is the editor / author responsible for this content.
Dec 9, 2022

For the past 13 years, Rockstar Games has provided digital rights management and multiplayer online service. If you have a Rockstar Games account, gaining access to the platform enhances your gaming experience, but what happens if you need to recover your password or reset it? You can get information and assistance from user support, and you can follow the steps outlined below when you have a problem remembering your Rockstar Games account password.

Resetting Your Password

When you have forgotten your Rockstar Games password, you can reset it by following these steps:

  1. Open Rockstar Games in your computer's browser.
  2. Navigate to the login page.
  3. Click on "Forgot Your Password."
  4. Enter the email address associated with your Rockstar Games account.
  5. Click on "Reset Password."
  6. You will receive the following message: "Check your inbox."
  7. Open your Rockstar Games email and click on the link to reset your password.
  8. Enter your new password.
  9. Confirm your new password.

You should now be able to access your Rockstar Games account. If you cannot log into your account, there may be additional issues such as a compromised account or technical problems with the two-step verification. Steps to correct each issue are outlined below.

Compromised Account

If your account has been compromised barring you from resetting your password or gaining access, you can do the following:

  1. Open Rockstar Games on your computer's browser.
  2. Click on the three lines at the top left-hand corner of the screen to open the main menu.
  3. Select "Support."
  4. Click "Social Club" under "What do you need help with?"
  5. Select "Can't Login."
  6. Choose "Compromised Account."
  7. Enter the email address associated with your account.
  8. Enter your PSN-ID for PSN, Xbox gamertag, or Social Club nickname for your account.
  9. Type a brief description of how your account was compromised (hacked, deleted or other issue).
  10. Upload any supporting files or documents.
  11. Click "Submit Web Ticket."
  12. Rockstar Games technical support will get back to you within 48 hours.

Issues With Two-Step Verification

If you have issues with the two-step verification method, you can resolve it by doing the following:

  1. Open Rockstar Games on your computer's browser.
  2. Click on the three lines at the top left-hand corner of the screen to open the main menu.
  3. Select "Support."
  4. Click "Social Club" under "What do you need help with?"
  5. Select "Can't Login."
  6. Choose "2-Step Verification."
  7. Enter the email address associated with your account.
  8. Enter your PSN-ID for PSN, Xbox gamertag, or Social Club nickname.
  9. Type a brief description of how your account was compromised (hacked, deleted or other issue).
  10. Upload any supporting files or documents.
  11. Click "Submit Web Ticket."
  12. Rockstar Games technical support will get back to you within 48 hours.

Recovering or resetting your password so you can continue to enjoy your gaming experience can be done by following the information outlined in this article. For more information or assistance, contact Rockstar Games.

Further questions?

Ask a followup or related question and we will try to provide an answer in seconds.
Jeff truly believes that all customers deserve good service. He’s been building tools, inventing phone tree hacks and helping customers since before his days at GetHuman. He's also a Google GDE and involved in the Angular community.
How Do I Recover My Rockstar Games Password?

Why does GetHuman Write How-to Guides for Rockstar Games Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Rockstar Games in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Recover My Rockstar Games Password? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Rockstar Games

Asked 3 years ago
Updated 2 years ago
Viewed 1,584,841 times
Rockstar Games
Recover Rockstar Games password
Rockstar account access
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!