Installed ac compressor found out it was defective , do I have to buy a another one or...

GetHuman1085523's customer service issue with Rockauto from September 2018

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The issue in GetHuman1085523's own words
Replace compressor with one that doesn’t leak. ... Installed ac compressor found out it was defective , do I have to buy a another one or can you send me a new one,a then I will send back the defective core ? It was installed by a professional technician at the auto repair shop , next to the shop that I manage ,please advise.the car is a ** corvette *.* liter the part * ******* (**-*****) .
The mechanic has to take the water pump out each time to get to the compressor,I’ve already paid him .
I was hoping to not have to buy a new one again, and send you the new noworking core , if you can mail me a new one without having to pay twice.
Have been buying parts from you people for years and have been satisfied with the service .
No, just waiting for response.
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Rockauto

Acdelco ac compressor part* ******* (**-*****)
Customer service issue
Reported by GetHuman1085523
Sep 3rd, 2018 - 2 years ago
Not resolved
Seen by 24 customers so far
Similar issue to 4992 others
0 customers following this
Items needed
Description of the part
Make and model of car
Year of car

Timeline

GetHuman1085523 started working on this issue
Sep 3rd, 2018 11:49am