I would like to return a part, but Rockauto does not have a record of my customer order...

GetHuman-samlawre's customer service issue with Rockauto from July 2018

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The issue in GetHuman-samlawre's own words
The problem: I would like to return a part, but Rockauto does not have a record of my customer order number.
GetHuman-samlawre did not yet indicate what Rockauto should do to make this right.
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Rockauto

Customer service issue
Reported by GetHuman-samlawre
Jul 26th, 2018 - 5 mons ago
I have an issue with Rockauto too
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Seen by 7 customers so far
Similar issue to 3541 others
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Items needed
Description of the part
Make and model of car
Year of car
Timeline
GetHuman-samlawre started working on this issue
Jul 26th 7:29pm