Trying to log in. I have my same email address but last week added a new password which...

GetHuman-janinaz's customer service issue with Redbox from March 2019

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The issue in GetHuman-janinaz's own words
........ log into my account but the password has a series of two 'temporary' passwords Redbox gave me. Take a look at that l-o-n-g password on my account!!! I can not delete and enter my own password. Therefore there isn't anything I can do but Redbox can correct this. ... Trying to log in. I have my same email address but last week added a new password which I can't submit because of the temporary one Redbox gave me. (letters and numbers). Can't I please use this one?**My password is: Jan@redbo**.
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Redbox

Customer service issue
Reported by GetHuman-janinaz
Mar 30th, 2019 - 6 mons ago
I have an issue with Redbox too
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Seen by 13 customers so far
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Timeline
GetHuman-janinaz started working on this issue
Mar 30th 5:45pm
GetHuman-janinaz indicated the issue is not fixed yet.
Mar 30th 10:44pm
GetHuman-janinaz indicated the issue is not fixed yet.
Mar 31st 6:05pm
GetHuman-janinaz indicated the issue is not fixed yet.
Mar 31st 8:17pm
GetHuman-janinaz indicated the issue is not fixed yet.
Apr 2nd 6:15pm
GetHuman-janinaz indicated the issue is not fixed yet.
Apr 2nd 6:17pm
GetHuman-janinaz indicated the issue is not fixed yet.
Apr 2nd 6:18pm
GetHuman-janinaz indicated the issue is not fixed yet.
Apr 2nd 6:28pm