I rented * movies Jurassic world and Siberia. I had a promo code to use to get $*.** of...

GetHuman-kkbelk's customer service issue with Redbox from September 2018

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The issue in GetHuman-kkbelk's own words
I rented * movies Jurassic world and Siberia. I had a promo code to use to get $*.** off a rental so I used that and my first movie should have only been $*.** and on the second movie I used my perk points. I had *,*** and it was *,*** to get the free rental so I had *** points afterwards. For the * movies together it should have only cost $*.** and I recieved an email telling me my total was $*.** but in my banking account I was charged $*.** for the movies.
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Customer service issue
Reported by GetHuman-kkbelk
Sep 24th, 2018 - 4 mons ago
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GetHuman-kkbelk started working on this issue
Sep 24th, 2018 9:56pm