The movie I rented isn’t what came out

GetHuman760808's customer service issue with Redbox from June 2018

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The issue in GetHuman760808's own words
The problem: The movie I rented isn’t what came out
GetHuman760808 did not yet indicate what Redbox should do to make this right.
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Redbox

Customer service issue
Reported by GetHuman760808
Jun 7th, 2018 - 6 mons ago
I have an issue with Redbox too
Not resolved
Seen by 6 customers so far
Similar issue to 19 others
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Timeline
GetHuman760808 started working on this issue
Jun 7th 7:17pm