Rented a movie online. Went to box to pick it up - box is broken. Someone smashed the...
GetHuman651503's customer service issue with Redbox from May 2018
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The issue in GetHuman651503's own words
Rented a movie online. Went to box to pick it up - box is broken. Someone smashed the glass screen and even though the buttons finally came up, they wouldn’t respond. I slid my card through the reader thinking that might trigger the movie to be picked up. I need a refund so I can find the movie at another redbox
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