I was charged again today but returned movies

GetHuman602713's customer service issue with Redbox from April 2018

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The issue and preferred resolution, in GetHuman602713's own words:
The problem I ran into: I was charged again today but returned movies
I trust that Redbox will make this right and come up with a resolution that is fair.
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Redbox

Customer service issue
Reported by GetHuman602713
Apr 17th, 2018 - 3 mons ago
I have an issue with Redbox too
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Seen by 3 customers so far
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Timeline
GetHuman602713 started working on this issue
Apr 17th 6:29am