Recently, I was given notice that my McAfee protection had elapsed, and that I would ha...

GetHuman5490327's customer service issue with Optimum from November 2020

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Account holder name, Billing address, Phone number on account, PIN/Password, and Last 4 of SSN
The issue in GetHuman5490327's own words
Recently, I was given notice that my McAfee protection had elapsed, and that I would have to buy a subscription. I thought McAfee was included in my account which includes TV, Internet, and phone. Is this a new change? If so, why wasn't an explanation offered? My account number is: *****-******-**-*. Current access code ****.

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Optimum

Customer service issue
Reported by GetHuman5490327
Nov 24th, 2020 - 3 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 5854 others
0 customers following this

Timeline

GetHuman5490327 started working on this issue
Nov 24th, 2020 4:19pm