unable to change channels after converting from Altice.

GetHuman4261497's customer service issue with Optimum from January 2020

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Account holder name, Billing address, Phone number on account, PIN/Password, and Last 4 of SSN
The issue in GetHuman4261497's own words
The problem: unable to change channels after converting from Altice.
GetHuman4261497 did not yet indicate what Optimum should do to make this right.
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Optimum

Customer service issue
Reported by GetHuman4261497
Jan 17th, 2020 - a mo ago
Not resolved
Seen by 2 customers so far
Similar issue to 3912 others
0 customers following this
Timeline
GetHuman4261497 started working on this issue
Jan 17th 1:48pm