My service with Optimum internet was cancelled on October *th for non-payment of a...

GetHuman-dobowles's customer service issue with Optimum from October 2018

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The issue in GetHuman-dobowles's own words
My service with Optimum internet was cancelled on October *th for non-payment of a $** bill. I received a bill yesterday, which was October **th, regarding payment of $***.**. Since my service was cancelled Ive been trying to reach Optimum so I could pay the previous bill of $** and cancel the service altogether. I certainly am not going to pay an additional fee for service I was not able to utilize. Kindly call back so we may resolve this issue and make an appt for a technician to come get your router and modem. Thanks
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Optimum

Customer service issue
Reported by GetHuman-dobowles
Oct 19th, 2018 - a mon ago
I have an issue with Optimum too
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Seen by 2 customers so far
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GetHuman-dobowles started working on this issue
Oct 19th 3:53pm