Not able to sign into my account. We I go to sign in it says the email and * or passwor...

GetHuman-plushwit's customer service issue with OfferUp from January 2019

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Help with my OfferUp issue
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OfferUp doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-plushwit will want to follow the link below to head to their help center. We will check on GetHuman-plushwit later to make sure it's all set or try to help escalate.
The issue in GetHuman-plushwit's own words
Not able to sign into my account. We I go to sign in it says the email and * or password is not associated with any account. I can see my items but I'm not able to access them. I still get message alerts but can't respond. I contacted OfferUp through Facebook and they said the email I gave them is not associated with my account. I have had this account for almost * yeasrs. I'm not sure if someone has hacked my account or what but I can not get any help from OfferUp. Any suggestions?
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OfferUp

Customer service issue
Reported by GetHuman-plushwit
Jan 16th, 2019 - 9 mons ago
I have an issue with OfferUp too
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Seen by 6 customers so far
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Timeline
GetHuman-plushwit started working on this issue
Jan 16th 8:52am
GetHuman-plushwit shared this issue with friends on Facebook
Jan 16th 8:54am
GetHuman-plushwit indicated the issue is not fixed yet.
Jan 16th 8:55am
GetHuman-plushwit indicated the issue is not fixed yet.
Jan 18th 8:28pm
GetHuman-plushwit indicated the issue is not fixed yet.
Jan 18th 8:29pm