In a nutshell: A lot of people use OfferUp to buy and sell things and, unfortunately, not all of them play by OfferUp's rules. If you run across someone violating the rules and think that it's something the company should be made aware of, then you need to learn how to report that user. Making the report is a fairly simply, straightforward process.
A lot of people use OfferUp to buy and sell things and, unfortunately, not all of them play by OfferUp's rules. If you run across someone violating the rules and think that it's something the company should be made aware of, then you need to learn how to report that user. Making the report is a fairly simply, straightforward process.
When to report another OfferUp user:They have sent one or more offensive, rude, or harassing messages to you.They didn't show up for a scheduled meeting.They have a username or profile picture that is obscene, harassing, or otherwise inappropriate,You have reason to believe the items they are selling may be stolen.You have reason to believe the items they are selling may be forgeries.They ask you to make payments outside of the OfferUp payment system.They send you links to outside websites that look suspicious.They ask for your email, phone number, verification code, or OfferUp password.You have reason to believe that they are trying to scam you in some way.If you have reason to believe that this user has committed a crime, you should also report the matter to the police, not just to OfferUp.
If you are reporting the user for selling illegal or dangerous items, you might want to also report the listing, so that it can be removed as soon as possible. To do so, go to the listing you want to report, click on the Report button underneath the description, fill out the short report form, and submit it.
OfferUp home page
To report the user from one of that user's chat messages, skip to step 10.
A drop down menu will appear.
Provide all necessary details, but be as concise as possible.
Do not continue with subsequent steps.
Be precise, but don't go on too long.
If you have any questions, you can try to contact an OfferUp customer service representative. While OfferUp does not offer phone-based support, you can reach its customer service department online.
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