OfferUp Customer Service

Phone Number & Contact Info

No customer service phone number
Despite not having a phone number, there is a way to access OfferUp customer support.

OfferUp's Best Contact Information


How do I contact OfferUp customer service?

A:OfferUp does not have a customer service phone number, but you can contact them through their website.
Unfortunately, the way to contact OfferUp starts with sifting through their website help and support articles. With luck, you can find a way to submit a form about your issue and then start emailing with them.

Does OfferUp offer 24 hour customer service?

A:Not by phone. But you can contact OfferUp 24/7 using other methods. Below is a list of customer service channels and hours.

How to contact OfferUp Customer Service

There are other ways to contact OfferUp customer service besides the phone. Below we list them by medium, from most to least popular.

Customer Help Desk / Web Support

help.offerupnow.com - Customer Service
Use this link to find help with your issue online
24 hours, 7 days
As a last, sometimes only, resort- OfferUp customer service can be accessed through their website. This can entail digging through help articles before finding a form and "being allowed" to submit a problem to their team. Since this rarely leads to a real-time conversation, GetHuman does not recommend this unless it's the only way.

How should I prepare for my conversation with OfferUp?

If you have time to do a bit of reading and research, we recommend you read over some of our problem-specific articles. Whatever issue you are having with OfferUp, we are likely to have an answer and tips to help you get it resolved. Here are some popular problems with brief answers. For details and to ask followup questions live, click on the question.

What Is OfferUp?

OfferUp is a mobile-only marketplace allowing users to buy and purchase items they like. Buyers can scroll through images of items being sold and filter them by price or location. For sellers, they need to include necessary details to attract more buyers. They can also subscribe to OfferUp's Promotion services to sell items faster.

Is It Possible to Deactivate My OfferUp Account?

This article will help you deactivate your OfferUp account. After you have successfully logged in to your OfferUp account, scroll down to the bottom of the home page. You will see a "Help" link on the bottom right of the OfferUp home page. Click that "Help" link to proceed further. A page will appear that will take you through the OfferUp account deactivation process. You will select the correct options, answer the questions, and then you will be able to deactivate your OfferUp account. It basically asks you why you are deactivating your account. It is a simple, one-page process.

Is OfferUp Currently Down?

If you are wondering if OfferUp is currently down, the answer is no. The C2C marketplace is up and running, and you can continue to buy and sell items quickly. There have been no reports of any major issues with the platform. However, there may be some occasional technical difficulties. If you encounter any issues when using OfferUp, the dedicated team of customer support agents will be available to assist you. To find out why you are experiencing problems with OfferUp, it is best to contact customer support directly.

Top OfferUp customer problems and solutions

Click the link above to get answers to just about any OfferUp customer service question, including step by step guides for the most complex issues. Or click below to detail your problem and we will get you answers instantly.

Conclusion and closing notes

You came here to see OfferUp's phone number, the real-time current wait on hold and a way to skip right through the phone lines to get right to a OfferUp agent. There's good news and bad on that: the bad news is that they don't have a phone number, but the good is that we do know how to contact OfferUp anyways and help you with your issue. Over the last 18 months, 41,178 customers like you have come in search of a phone number for OfferUp and helped us confirm they don't have one. Common reasons that people try to call OfferUp customer support department include Refund an Order, Can't Contact Seller, Problem With The App, Missing Payment, Can't Login and other customer service issues. Rather than trying to call OfferUp first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via web. Unfortunately, right now OfferUp doesn't have any phone numbers. It's not always clear what is the best way to talk to OfferUp representatives, so we started compiling this information built from suggestions from the customer community. Please keep sharing your experiences so we can continue to improve this free resource.

How GetHuman Helps If OfferUp Had a Phone Number

GetHuman provides tools and information to over 50 million customers per year in effort to make customer service easier and faster. We don't know a phone number for OfferUp, but for large companies that do have them, we provide real-time current wait on hold, tools for skipping the hold music altogether, reminders for when the call center opens, and much more. We are able to provide secrets and the best tools by getting feedback from you and rest of our customer community, and by sourcing some of those secrets and tips from OfferUp customers like yourself.

GetHuman does not provide call center services or customer support operations for OfferUp. The two organizations are not related. GetHuman builds free tools and shares information to help customers of companies like OfferUp. For large companies that includes tools such as our GetHuman Phone, which allows you to call a company but skip the part where you wait on the line to get a live human rep. We continue to work on these tools to help customers like you (and ourselves!) navigate the messy phone menus, hold times, and confusion with customer service. As long as you keep sharing it with your friends and loved ones, we'll keep doing it.

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