In a nutshell: If your OfferUp app isn't working properly, you need to learn how to fix it. There are several things that could potentially be causing the problem, and several things you can try to resolve it. One of them should work for you.
If your OfferUp app isn't working properly, you need to learn how to fix it. There are several things that could potentially be causing the problem, and several things you can try to resolve it. One of them should work for you.
It is possible that the problem isn't the app, but the mobile device that you are trying to run it on. If nothing else you try works, contact your device's manufacturer or the company you bought it from and ask for assistance.
If the OfferUp app can't talk to the company, it can't do anything you ask it to do.
This should fix most minor temporary glitches, as well as establish a new, and possibly stronger, connection.
There is no support for iOS version 14 and earlier or for Android version 10 and earlier. If you are trying to run the app on an unsupported operating system, you need to update your operating system to the current version. This could be the cause of the problem and, even if it is not, you can't receive adequate tech help if you aren't running the right operating system.
If there is, update the app. The latest software might not have the problem you encountered.
You need to clear the cache for the OfferUp app.
Old items in the app's cache might be causing the malfunction. If clearing it doesn't help, continue on with the next step.
OfferUp Help Center
There is no phone-based customer support, but there is an online customer help desk.
It is possible that your version has become corrupted, so a new version of the app wouldn't have the same problem.
The options given above cover all of the most common reasons the app would not be working and some of the unlikely ones as well. One of them should fix your problem. If you need further assistance, try talking to other users of the app.
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