I sold an item to be shipped and the post office had to give me a new tracking number...
GetHuman-lmataran's customer service issue with OfferUp from May 2018
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The issue in GetHuman-lmataran's own words
I sold an item to be shipped and the post office had to give me a new tracking number. The item was delivered to the buyer yesterday but I’m getting emails from offer up saying if I don’t ship my order it will be cancelled. I need to know how to fix this so I can get my money for the item I sold. Can I provide you will an updated tracking number? I emailed yesterday and someone said someone would be in touch and haven’t heard anything. The lack of a customer service number is ridiculous. I need help before my sale is cancelled and you refund my money to a buyer who already has the item I sold. Can someone please reply ASAP or call me at ***-***-****?
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