Your Nordstrom order ************Hello,**I purchased a Jo Malone - Body Scrub w*Vitamin...

GetHuman4314870's Product Issues with Nordstrom from February 2020

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The issue in GetHuman4314870's own words
Your Nordstrom order ************Hello,**I purchased a Jo Malone - Body Scrub w*Vitamin E (Item: *******) - It is the ***g size container. I've used it two times prior and got it from your retail store. I ordered online and was so happy to receive a lunar New Year's gift sample bag. Very Nice.**My issue is that for some reason the body scrub I'm using that I just purchased isn't the same consistency or color than the ones before. Meaning it is mainly buttery foam without any scrub material. **How can I proceed? I'd like to replace it if possible. Thanks so much!*Sharif Bari******@***.com****-***-****

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Nordstrom

Product Issues
Reported by GetHuman4314870
Feb 16th, 2020 - 8 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 102 others
0 customers following this

Timeline

GetHuman4314870 started working on this issue
Feb 16th 3:46am

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