I bought a pair of boots by Splendid back in October last year for £*** and had them sh...

GetHuman2156610's customer service issue with Nordstrom from February 2019

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The issue in GetHuman2156610's own words
I bought a pair of boots by Splendid back in October last year for £*** and had them shipped to the UK. I have worn them * times and just cannot do so any more. The inside of the toe area is very hard and they hurt my toes so much. I take a size ** and they are plenty big enough but the balance of the boot is also just not right. It is as if they have taken a smaller size and just extended the shank to make the larger size. I am very disappointed after spending so much. I really feel they are not fit for purpose and should be returned to the manufacturer.
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Nordstrom

Customer service issue
Reported by GetHuman2156610
Feb 7th, 2019 - 3 mons ago
I have an issue with Nordstrom too
Not resolved
Seen by 1 customer so far
Similar issue to 181 others
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Timeline
GetHuman2156610 started working on this issue
Feb 7th 6:47pm