I need to make my monthly payment lower and I also need it lowered on my credit report...

GetHuman2975518's customer service issue with Navient from May 2019

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The issue in GetHuman2975518's own words
I need to make my monthly payment lower and I also need it lowered on my credit report. So it doesn't show that my monthly payment is $***... who can pay that??? I need my monthly debt ration to be lower and reported to the credit bureau ASAP.
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Navient

Customer service issue
Reported by GetHuman2975518
May 24th, 2019 - 5 mons ago
I have an issue with Navient too
Not resolved
Seen by 2 customers so far
Similar issue to 1338 others
0 customers following this
Timeline
GetHuman2975518 started working on this issue
May 24th 2:20pm
GetHuman2975518 indicated the issue is not fixed yet.
May 24th 6:25pm
GetHuman2975518 indicated the issue is not fixed yet.
May 25th 2:25pm