I am on disability SSI and only gwt paid once a month whixh is the *st of every month s...

GetHuman-annieboo's customer service issue with Metro PCS from June 2018

1 view | 5796 similar | 0 following
Help with my Metro PCS issue
First: share to improve GetHuman-annieboo's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-annieboo to get a Metro PCS rep on the line!
Always use the GetHuman Phone to call Metro PCS. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-annieboo may need:
8 Digit PIN, Phone number, and Name on account
The issue in GetHuman-annieboo's own words
I am on disability SSI and only gwt paid once a month whixh is the *st of every month so wen my bill was due i cudnt pay it on time bc it was already after half the month was gone and so i paid my phone bill (* lines for $*** plan) on the *st and i only got * weeks worth of service. Not only am i out of half a month of phone service but so arw my mother, my father, and my son. I xant gwt an extention bc ove tried. But i talked online with MetroPCS * days ago and they told me to make sure that i just call back wen the **hrs ran out and that yall wud extend my service until the *st. Ita not fair that i ended up paying a full payment for $*** and only get half my times worth. There wasnt an option on the my metro app to pay the extra $*-$** fee to restart ur billing period so plz fix this.

GetHuman-annieboo did not yet indicate what Metro PCS should do to make this right.

How GetHuman-annieboo fixed the problem

We are waiting for GetHuman-annieboo to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Metro PCS's attention and get better help faster. Tap below to get started.
Having Metro PCS issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-annieboo fixes it.
This email address isn't valid

Metro PCS

Customer service issue
Reported by GetHuman-annieboo
Jun 29th, 2018 - 3 years ago
Not resolved
Seen by 1 customer so far
Similar issue to 5796 others
0 customers following this

Timeline

GetHuman-annieboo started working on this issue
Jun 29th, 2018 3:25pm

Paying Too Much for TV?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies