I had to change my business's name and email address. When I send email confirmations t...

GetHuman5887621's customer service issue with MailChimp from March 2021

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The issue in GetHuman5887621's own words
I had to change my business's name and email address. When I send email confirmations they are sent from the old email address. I have every possible editable email address on my settings changed to the new email address, yet it still sends from the old one. I cannot get ahold of Mailchimp because I have a free account and you for some reason have to pay for the privilege of being considered a customer in need of support.

GetHuman5887621 did not yet indicate what MailChimp should do to make this right.

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Customer service issue
Reported by GetHuman5887621
Mar 25th, 2021 - 2 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 634 others
0 customers following this

Timeline

GetHuman5887621 started working on this issue
Mar 25th 6:56pm