MailChimp - I need to talk to a customer support person ASAP but I don't have access to...

GetHuman5757936's Technical support issue with MailChimp from February 2021

Help with my MailChimp issue
First: share to improve GetHuman5757936's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman5757936's own words
MailChimp - I need to talk to a customer support person ASAP but I don't have access to a paid account and I need to send out a campaign today. I tried sending them an email to their support account but it refused me, linking me to their payment options. Basic customer support should be afforded to all customers, not just the premium ones! I am having issues with their merge tags - no matter what I do or how many articles I read, I cannot get one of them to work properly and there are no online resources for this particular issue.

GetHuman5757936 did not yet indicate what MailChimp should do to make this right.

How GetHuman5757936 fixed the problem

We are waiting for GetHuman5757936 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common MailChimp customer problems.
How Do I Cancel My Mailchimp Account?How do I get technical support for My Mailchimp account?
Do you have a customer issue as well?
We can help you get MailChimp's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having MailChimp issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Technical support issue
Reported by GetHuman5757936
Feb 17th, 2021 - 2 months ago
Not resolved
Seen by 15 customers so far
Similar issue to 677 others
0 customers following this
Items needed
Account username
Email address on the account
Password on the account


GetHuman5757936 started working on this issue
Feb 17th 4:22pm

Moving? Compare and Schedule Free.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies