Our list doesn't populate properly as the order dollar amount incorrectly imports with...
GetHuman-kwolff's customer service issue with MailChimp from November 2018
Help with my MailChimp issue
First: share to improve GetHuman-kwolff's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-kwolff's next move: go to the MailChimp help center.
MailChimp doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-kwolff will want to follow the link below to head to their help center. We will check on GetHuman-kwolff later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-kwolff may need:
Account username, Email address on the account, and Password on the account
The issue in GetHuman-kwolff's own words
Our list doesn't populate properly as the order dollar amount incorrectly imports with the values when I try to create a custom segment. We have our mail chimp integrated with shopify and it doesn't appear to be populating properly and I am not sure why. For example, I input is subscribed and spend less than $***.** and when I get the return information it still includes users that have spent more than $***.**. None of us can figure out why this is happening. PLEASE HELP!
GetHuman-kwolff did not yet indicate what MailChimp should do to make this right.
I have an issue with MailChimp too
How GetHuman-kwolff fixed the problem
We are waiting for GetHuman-kwolff to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.