Right as an email goes out this morning, YOUR SERVERS GO DOWN. So I'm not sure how many...

GetHuman1463944's customer service issue with MailChimp from November 2018

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The issue in GetHuman1463944's own words
Right as an email goes out this morning, YOUR SERVERS GO DOWN. So I'm not sure how many people received our email, but for those who did get the email, NONE OF THE LINKS WORK. This is absolutely terrible and I request a refund. You are KILLING my business with this, and making us look TERRIBLE with broken links. I just can't believe this. No failsafe? If something happens, the links just break. TERRIBLE.
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Customer service issue
Reported by GetHuman1463944
Nov 1st, 2018 - 2 mons ago
I have an issue with MailChimp too
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GetHuman1463944 started working on this issue
Nov 1st 2:41pm