Right as an email goes out this morning, YOUR SERVERS GO DOWN. So I'm not sure how many...

GetHuman1463944's customer service issue with MailChimp from November 2018

1 view
 | 
658 similar
 | 
0 following
Help with my MailChimp issue
First: share to improve GetHuman1463944's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1463944's next move: go to the MailChimp help center.
MailChimp doesn't have a customer phone number that is answered by an agent. Instead, GetHuman1463944 will want to follow the link below to head to their help center. We will check on GetHuman1463944 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman1463944 may need:
Account username, Email address on the account, and Password on the account
The issue in GetHuman1463944's own words
Right as an email goes out this morning, YOUR SERVERS GO DOWN. So I'm not sure how many people received our email, but for those who did get the email, NONE OF THE LINKS WORK. This is absolutely terrible and I request a refund. You are KILLING my business with this, and making us look TERRIBLE with broken links. I just can't believe this. No failsafe? If something happens, the links just break. TERRIBLE.
GetHuman1463944 did not yet indicate what MailChimp should do to make this right.
I have an issue with MailChimp too
How GetHuman1463944 fixed the problem
We are waiting for GetHuman1463944 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get MailChimp's attention and get better help faster. Tap below to get started.
Having MailChimp issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would MailChimp email you?
This email address isn't valid
Follow this issue
See how GetHuman1463944 fixes it.
This email address isn't valid

MailChimp

Customer service issue
Reported by GetHuman1463944
Nov 1st, 2018 - 2 mons ago
I have an issue with MailChimp too
Not resolved
Seen by 1 customer so far
Similar issue to 658 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1463944 started working on this issue
Nov 1st 2:41pm