hello, *i have an issue with the email list. Every time I try to add a subscriber to li...

GetHuman-sampas's customer service issue with MailChimp from May 2018

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The issue in GetHuman-sampas's own words
hello, *i have an issue with the email list. Every time I try to add a subscriber to list that is already in system,just to a new group. i click on "if this person's already on my list then update profile." instead of the system making it for the subscriber to be added into both groups. it ends up deleting the old groups it was associated with and only adds it to the new group. it usually says on top "already on list just updating profile" but it doesn't seem to update right. please help me.
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Customer service issue
Reported by GetHuman-sampas
May 16th, 2018 - 10 mons ago
I have an issue with MailChimp too
Not resolved
Seen by 2 customers so far
Similar issue to 270 others
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Timeline
GetHuman-sampas started working on this issue
May 16th, 2018 6:02pm
GetHuman-sampas indicated the issue is not fixed yet.
May 16th, 2018 8:37pm